Tis The Season

The Christmas holidays are just around the corner and as always it has managed to sneak up on me. Which is why I'm so thankful for my wife and her proactive holiday thinking and doing. I look forward to seeing my 22-month old daughter react all the festivities that Christmas brings: last year she just … Continue reading Tis The Season

As Simple As Hi

Last week I was in Palm Springs, CA for a vendor conference. I was looking forward to the content our vendor had in store as well as the opportunity to spend time outside of the office with some of my colleagues. Not to mention getting away from the cold and snow of Edmonton for a … Continue reading As Simple As Hi

The Trouble with Social Media

You will have to forgive me, my loyal followers, for my lack of posts recently. Since my son was born, I've spent the last couple weeks splitting time between home and work. Balancing my lack of sleep with catching up on work activity missed, has left me with little time to sit and write. However, … Continue reading The Trouble with Social Media

Cause For Celebration

Although this blog primarily focuses on sales and sales-related topics, this blog means more to me than just that. I started writing this blog more for my own personal growth than anything else. Which is why I'm very comfortable sharing stories and insights from my life as they pertain to the certain topics. For those … Continue reading Cause For Celebration

Above and Beyond

Incoming obvious statement: customer service is often what makes or breaks an organization's reputation. The are a number of my co-workers who order delivery from the same restaurant at least once each week. This restaurant is not a Mom & Pop, everyone-knows-everyone type of restaurant; it's a national Canadian chain with approximately 20 locations across … Continue reading Above and Beyond

Goodbye Solution Sales?

I read an article several months ago that was published by the Harvard Business review. It cited "The End Of Solution Sales" (found here) and since reading it I've been wracking my brain about how to properly communicate my thoughts. For those who haven't read the article, it suggests that sellers are no longer required … Continue reading Goodbye Solution Sales?