The TWO Irrefutable Laws of Selling

I am excited to be hosting my first guest blogger to Sales, Life & Leadership! I encountered Gerry Layo when he spoke at a Motorola Solutions Channel Partner Expo, early in 2012. I read a lot of sales blogs and books, and I have witness many keynote speakers, but Gerry's presentation stood out above the … Continue reading The TWO Irrefutable Laws of Selling

Tune in to WII FM!

Some background before I start my rant: I work for a mid-size telecommunications company who specialize in two-way communications and sophisticated communication systems. If that didn't bore you and you have an interest in what we do, check us out by going to  westcan-acs.com (shameless plug complete). The point being, it is not difficult, nor time-consuming … Continue reading Tune in to WII FM!

“No” Can Be Good

Did I mention it has been a busy summer? Well it has. What was designed to be a summer of nothing, turned out to be exactly the opposite. Please don't mistake that statement for complaining however. Although our expectations and reality didn't quite line up this summer, I feel that I have been productive and … Continue reading “No” Can Be Good

Own Up and Do Something

I can’t believe it has been a year since I posted “Own Up and Do Something”, but events of late have reminded me how accountability is a rare trait. It’s easy to point the finger, but it takes a special person to own up and make a difference.

Sales, Life and Leadership

In my last post I mentioned that my family and I recently returned from a brief vacation in Kelowna, BC. My wife’s friend of over 20 years got married there and as fate would have it, the couple could not have picked a more beautiful location and day to share their vows. Being that the bride is my wife’s best friend, my wife was heavily involved in discussing, planning, idea bouncing (if that’s a thing), and basically assisting in any way possible so that the time leading up to the big day went smoothly. My wife was perfect for the job: she is organized, thoughtful and has a fine attention to detail. Needless to say our family’s vacation was planned 6 months prior with consideration for travel and accommodations. For the first 4 nights we stayed at a wonderful Bed & Breakfast on a quiet golf course where we enjoyed…

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Delivering Happiness

I recently finished reading "Delivering Happiness" by Tony Hsieh, CEO of Zappos. Simply put, it's inspirational and enlightening. I highly recommend it for everyone in business, but it's certainly a must read for anyone who holds a position of leadership. The book is written by Tony, who admittedly is not a writer, and who makes mention of … Continue reading Delivering Happiness

What It Takes To Sell (part 2)

In part 1, I discussed the challenge sales professionals face when it comes to relinquishing control during a sales cycle. The fact of the matter is, customers do a significant amount of research before engaging a sales person; and we need to be adequately prepared. What I left out for part 2 was how we can start "getting in … Continue reading What It Takes To Sell (part 2)

What It Takes To Sell (part 1)

I would like to continue on from a previous post (found here) and there is a new 'Moment of Truth', as Google calls it. Previously I recommended an e-book called ZMOT, which outlined a 'Zero Moment of Truth' for buyers. It says that once a consumer encounters stimulus related to a product or service, their … Continue reading What It Takes To Sell (part 1)

What on Earth is a ZMOT?

Buying habits and strategies have changed; and it's no surprise they will continue to evolve as information becomes increasingly available. A replacement battery for a garage remote can cost you $13 at a local electronics store, or you can buy it for $1.01 and have it shipped free, from China: no-brainer! In a global market … Continue reading What on Earth is a ZMOT?

The Power of Choice

I have been struggling to properly formulate my thoughts surrounding this post. Not simply because of the nature of the topic and its implications; but because I do not consider myself "good at it". It struck me when I heard a friend of mine, after losing her husband, stand in front of a large group … Continue reading The Power of Choice

No Yelling Required

Clear and concise communication helps foster healthy relationships: this should not come as a surprise. While watching the Tim Horton's 2013 Brier (how Canadian is that?) on TV this past weekend, I was reminded how crucial communication can be. For those of you who may not be familiar with this annual Canadian competition, I will … Continue reading No Yelling Required